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Support Escalation

Generate Support Escalation Flow

List support tickets with categories. The AI will detect severity (P0-P3) from keywords like "outage", "critical", "major bug", "minor issue" and route to appropriate support tiers (L1 → L2 → L3 → Product).

Priority Levels: P0 (red, critical) → P1 (orange, major) → P2 (amber, minor) → P3 (gray, routine). Each tier has SLA time targets shown in dashed boxes.

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Other mind mapping tools upload your data to the cloud. We don't. Everything happens right on your computer. Your brainstorms, project plans, and strategic documents never leave your device. Nothing to leak. Nothing to hack.

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